Shipping policy

Shipping & Delivery Policy

Thank you for visiting and shopping at Kinetic Desk Decor. Below are the terms and conditions that constitute our Shipping Policy.

1. Handcrafting & Processing Time
Every kinetic artwork is individually handcrafted, assembled, and thoroughly tested upon order. 
- Production Time: Please allow 3 business days for handcrafting and quality inspection.
- Processing & Dispatch: Orders are processed Monday through Friday, excluding weekends and public holidays.

2. Shipping Rates & Delivery Estimates
We offer Free Standard Express Shipping worldwide on all orders.
- Estimated Shipping Time: 15 - 20 business days after dispatch.
- Total Estimated Delivery Window: Approximately 18 - 23 business days (including production time).

3. Customs, Duties, and Taxes (DDP)
We cover all customs duties, import taxes, and fees associated with your order. You will NOT be required to pay any additional taxes or customs fees upon delivery. The total price at checkout is all-inclusive.

4. Shipment Confirmation & Order Tracking
Once your order is handcrafted and handed over to the courier, you will receive a Shipping Confirmation email containing your tracking number and tracking portal link.

5. Address Modifications
If you need to change or update your shipping address, please contact us within 24 hours of placing your order at gavinmemo@gmail.com. Once order production and packaging are completed, address changes may not be possible.

6. Contact Us
If you have any questions regarding your shipment or delivery status, please feel free to reach out to us at gavinmemo@gmail.com.